DIGITAL AND PRODUCT INNOVATION
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Design and product innovation
Our user-centric design process has been proven to produce innovative solutions to difficult business problems, across a range of industries.
EMPATHISE
DEFINE
IDEATE
PROTOTYPE
TEST
OUR INNOVATION OFFERING
RE-IMAGINING THE USER EXPERIENCE
By using insights from our research, we create user journeys / task flows that not only satisfy your customers’ basic requirements, but also solve problems they did not even know they had. By exceeding their expectations we surprise and delight them through the experience designed.
PRODUCT DESIGN INNOVATION
Using a combination of design, business strategy and metrics, we identify appropriate products and features to achieve the business objectives, and measure the outcomes through analytics, to ensure our clients’ products are both functional and profitable.
DESIGN THINKING
By applying a Design Thinking mindset to our projects, we support our clients to empathize, define the real problems, ideate and prototype novel solutions, and validate these with actual users.
OUR WORK
Recent projects and case studies showcasing our User Centered Design approach.
Mukuru Money Transfer Mobile Application
Design and Development of a new mobile application on Android and iOS to enable ease of access to their services and improve operational efficiencies for Fintec company Mukuru, amid the COVID-19 pandemic in 2020.
My Blood Test
Our team re-imagined the patient experience by following a user centered process to design a digital health solution for the pathology industry.
This patient-centric solution allows patients to request routine blood and urine tests directly, using a simple online process, and makes results easy to understand.
This patient-centric solution allows patients to request routine blood and urine tests directly, using a simple online process, and makes results easy to understand.
WHOLE App
Our Healthcare Experience Design team researched, ideated and designed a digital health solution that empowers patients to understand their health and wellbeing more holistically and ultimately building up an Electronic Health Record.
The solution is a Self-Care Mobile App, for iOS and Android devices.
The solution is a Self-Care Mobile App, for iOS and Android devices.
Emergency Room Triage Solution
This digital Electronic Health Record App was designed using our unique Patient and Provider Centric Design approach.
We re-imagined what the experience could be for the patients, the nurses and the doctors in the Emergency Room through Service Design, and defined the new processes and digital technology through a user-centered design approach.
We re-imagined what the experience could be for the patients, the nurses and the doctors in the Emergency Room through Service Design, and defined the new processes and digital technology through a user-centered design approach.
OTHER SERVICES
RESEARCH
We create a rock-solid foundation for our work by conducting various forms of user research. Our insights are driven from ethnographic studies, user interviews, competitor benchmarking and heuristic reviews.
STRATEGY
With our strategy consulting offering, we create a tangible picture of your future vision, and map out a roadmap for successfully navigating from your current state to the future vision.
DESIGN
We design world class user experiences (UX) for websites, mobile apps and internal systems by following an iterative user centered design process that includes low-fidelity and high-fidelity wireframes, prototypes and user interface design (UI).
WHAT OUR CLIENTS SAY
Our clients love our human-centered design approach, but don’t just take our word for it.
PARTNER WITH US TO CREATE SOMETHING TRULY GREAT
2020. All rights reserved. Sand Dollar Design.